Privacy policy

Last updated: June 8, 2026

Radio Modern Shack (“we,” “us,” or “our”) operates this website and provides all related products, services, and features (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using the Services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, email address, shipping address, billing address, phone number.

  • Payment Information: payment method details (processed securely by Shopify; we do not store full card numbers).

  • Account Information: username, password, preferences.

  • Order Information: items viewed, added to cart, purchased, returned, or exchanged.

  • Device Information: IP address, browser type, device identifiers.

  • Usage Information: how you interact with our website and Services.

  • Communications: messages you send to customer support.


2. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically through cookies, analytics, and your device.

  • From Shopify, which powers our online store.

  • From service providers who assist with payments, shipping, analytics, and marketing.


3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Improve and personalize your shopping experience

  • Send order updates and notifications

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing emails (only if you opt in)


4. How We Share Information

We may share your information with:

  • Shopify, which hosts our store and processes payments

  • Shipping carriers to deliver your order

  • Service providers (IT, analytics, marketing, customer support)

  • Law enforcement if required by law

  • Business partners for advertising (if you opt in)

We do not sell your personal information.


5. Shopify’s Role

Our store is hosted by Shopify. Shopify collects and processes certain personal information to operate and improve the platform.

To learn more about Shopify’s privacy practices, visit: https://www.shopify.com/legal/privacy


6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep your cart active

  • Remember your preferences

  • Analyze website performance

  • Show relevant ads (if you opt in)

You can disable cookies in your browser settings.


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Opt out of targeted advertising

  • Request a copy of your data

To exercise these rights, contact us at support@radiomodernshack.com.


8. Data Retention

We retain your information as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with legal obligations

  • Maintain business records


9. Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect information from minors.


10. Security

We use reasonable safeguards to protect your information, but no system is 100% secure. Avoid sending sensitive information through unencrypted channels.


11. International Transfers

Your information may be transferred outside your country, including to the United States, where Shopify and our service providers operate.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent changes.


13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Radio Modern Shack Email: support@radiomodernshack.com Mailing Address: UPS Store – Chagrin Blvd 16005 Chagrin Blvd Shaker Heights, OH 44120 USA

(We will update this with your box number once confirmed.)